How To Buy Safely On Roupho

For your safety and to ensure a trustworthy buying experience, please follow these guidelines when dealing with sellers on our platform.

• Verify The Seller

  • - Carefully review the seller’s profile. It's always preferable to buy from verified accounts on our website
  • - Verified accounts have been confirmed through the seller’s national ID
  • - You can always request additional information or contact the seller directly to inquire about device details
  • - Be cautious when dealing with: - Unverified accounts - Newly created accounts - Sellers who do not provide clear contact details from the beginning

• Inspect the Phone in a Safe Location

  • - Make sure to meet in public and secure places, such as cafés with surveillance cameras or recommended locations listed in the following link
  • - Do not make any payment before thoroughly inspecting the phone
  • - Preferred safe payment methods include: InstaPay - Vodafone Cash - Or any other trusted method - If that’s not possible, make sure the meeting takes place in a location with security cameras for your safety

• Examine the Device Carefully

  • - Check the phone's external condition and ensure it matches the description in the ad
  • - If the phone is an iPhone -
  • - Verify the model number matches the one mentioned in the ad
  • - Lightly blow into the charging port — if you feel airflow, the device may have been opened before
  • - Inspect screws and the body for any signs of tampering or scratches
  • - Test the basic functions:
  • - Front and rear cameras
  • - Speaker and audio
  • - Battery
  • - Touch sensitivity across all screen areas (use Notes or Drawing apps for testing)

• Confirm the Device’s Authenticity

  • - Ensure the phone is original or refurbished (not a fake) by checking the model number and technical details
  • - Make sure the phone is unlocked and works with your SIM card in front of the seller
  • - Test the earpiece quality during calls

• Avoid Fraud

  • - Be wary of deals that seem too good to be true
  • - Avoid sellers who keep changing the meeting place or hesitate to meet in public
  • - Never share your bank or personal details with any seller
  • - Always request: Proof of purchase or an invoice - Warranty details (if available) - Confirmation that all listed accessories are actually included

• In Case of Violations or Fraud

  • If the seller violates what’s mentioned in the ad or if you suspect any fraud attempt, please contact us immediately via email and Our team will take the necessary action immediately